Privacy Policy

At Major Oak Polishing, we are committed to safeguarding the privacy of our customers. The information we collect is only ever used for our own purposes. We will never pass any details to a third party unless it is strictly necessary (e.g. To a payment processor). This notice details the information we collect, how we use it and how it is kept secure.

Our Lawful Basis for Processing Personal Information

Legitimate Interests

Under the new (GDPR) data protection law starting in May 2018, we have a number of lawful reasons that we can use (or ‘process’) your personal information. One of these lawful reasons is called ‘legitimate interests’.

Broadly speaking Legitimate Interests means that we can process your personal information if we have a genuine and legitimate reason and we are not harming any of your rights and interests.

So, what does this mean? When you provide your personal details to us we use your information for our legitimate business interests to carry out our work of servicing customers throughout our territory. Before doing this we will also carefully consider and balance any potential impact on you and your rights.

Some typical examples of when we might use the approach are for preventing fraud, direct marketing, maintaining the security of our systems, data analytics, enhancing, modifying or improving our services, identifying usage trends and determining the effectiveness of our campaigns and sales.

We will process the personal information you have supplied to us to conduct and manage our business to enable us to give you the most appropriate marketing, information, service and products and provide the best and most secure experience. These are what we consider to be our ‘Legitimate Interests’.

Your interests

When we process your personal information for our legitimate interests, we will consider and balance any potential impact on you and your rights under data protection and any other relevant law. Our legitimate business interests do not automatically override your interests – we will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

Website Cookies

Our website uses cookies.

A cookie is a small file containing an identifier, such as a string of numbers or letters, which are automatically downloaded to your browser by a web server when you visit a website. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies are an important tool used by websites as they effectively act as a memory by allowing websites to recognise a browser and remember what it has done in the past.

Cookies perform a lot of different functions and can be used differently depending on the website you visit. Generally, their main purpose is to improve a user’s experience by remembering your preferences or helping you navigate between pages on the website. Cookies are also used for marketing purposes by ensuring adverts you see online are related to your interests.

If you would like to find out more information about cookies you can visit the following websites; http://www.allaboutcookies.org/ and http://www.youronlinechoices.eu/.

Why do Major Oak Polishing Use Cookies?

We want to provide you with the best experience possible when using our website, and cookies help us achieve this.

What Cookies do Major Oak Polishing Use?

We use a category of Cookie known as Analytical Cookies;

These cookies gather information on how visitors use a website, for example, which pages are most popular or when error messages are displayed. These cookies do not collect any information that identifies a visitor. All information collected is anonymous and is purely used to improve how a website works.

Not Accepting Cookies or Requesting Cookies be Disabled after Acceptance

You do not have to accept cookies from Major Oak Polishing. It is entirely down to the user to determine how they wish to manage their web browsing experience.

Once you have provided us with consent to use cookies, you may, of course, change your mind in which case you entitled to withdraw consent at any time.

All major browsers allow you to amend your cookie options or simply disallow them altogether. You can usually find out how to this in the help menu of your browser. The following website provides information for all recent versions of popular browsers used on the market today. http://www.aboutcookies.org/default.aspx?page=1

Protecting Your Data

We understand the need to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes, both online and offline, to protect against this.

How Long is Data Held

Personal data is held only as long as it is required and may vary depending on the type of data and why we need it. Some data retention periods are governed by law.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Data Protection Officer Christoff van der Merwe at chris@majoroakpolishing.com.

Changes to this Privacy Notice

We reserve our right to make changes and updates to this privacy policy without providing notice as and when required. The current and most up to date version of this policy will always be posted on the website.

External Websites

This privacy policy covers majoroakpolishing.com. If you follow a hyperlink on our website to an external website, a different privacy policy will apply. Major Oak Polishing has no control, and are not responsible for the practices of third party websites.

Our Details

We are registered in England and Wales under registration number 11228211.

Our registered office is Major Oak Polishing, International House, 12 Constance Street, London, United Kingdom, E16 2DQ

Our trading address Is Major Oak Polishing, Unit 24, Nottingham South & Wilford Business Park, Ruddington Lane, Nottingham, NG11 7EP

You can contact us in writing at our trading address or by email at chris@majoroakpolishing.com and by phone on 07413 420558.